All Poles 2go™ orders over £75 are delivered free of charge throughout the UK mainland, for orders below this value the delivery charge is just £5.95 fully insured.

We also deliver to the Scottish Islands, Northern Ireland, Isle of Wight and the Isle of Man with charges dependent on the weight of the order. Please contact us should you require a quotation.

We welcome enquires for delivery to the Channel Islands and delivery charges are based on the weight of the tracks or poles. Please email channel-islands@poles-2go.co.uk or call our Customer Service line on 0800 840 2801 with the details of your order for a VAT free quotation.

If we try to deliver your items while you are out a card will be left giving details of your local collection point. You can contact this collection point to arrange a free redelivery time or call and collect the items yourself.

If you have any queries regarding your order or have experienced any delays please email us at yourorder@poles-2go.co.uk.